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FAQ
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Do you ship internationally?Yes. Currently we have limited number of countries we ship to. If you want us to ship to a country that is not listed please e-mail us at hello@bulanpress.com to check pricing and arrange a special delivery request.
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I have an item in my order that is a Pre-Order. When and how will my order be shipped?We will ship your pre-order as soon as the product is made available and you will be informed via e-mail for confirmation and delivery information.
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Am I being charged sales taxes?It depends on the country we ship the book to. For example, if you order from Malaysia, the country does not charge sales taxes on books.
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What are your shipping options?Within Malaysia -- is free. Singapore -- RM20. Brunei, Hong Kong, Philippines, Thailand & Vietnam -- RM60. The rest of the world -- has to be quoted individually via City Link, DHL or FedEx.
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How long does it take to receive my orderWe generally proceed order within 48h. Once the order is proceed, our shipping partners will generally deliver your parcel within 2-3 working days if it's in Malaysia. For international order the delivery will take more time. You can contact us at hello@bulanpress.com if you would like to receive an estimated deliveray date.
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How can I contact youYou can contact us via our email: hello@bulanpress.com or via our phone number +60 (0)12 970 67 68
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